Refund policy
Return and Refund Policy
ADURHIKO Return & Refund Policy
Thank you for shopping with ADURHIKO. We value our customers and aim to ensure satisfaction with every purchase.
Returns
Customers may request a return within 14 days of receiving their order. To be eligible for a return:
- The item must be unused, unworn, and in its original condition.
- The item must be returned in the original packaging.
- Proof of purchase or order confirmation is required.
Certain items may not be eligible for return due to hygiene or clearance sale reasons.
Refunds
Once we receive and inspect the returned item, we will notify you regarding the approval or rejection of your refund.
If approved:
- Refunds will be processed to the original payment method.
- Please allow 7 business days for the refund to appear in your account depending on your payment provider.
Shipping costs are non-refundable unless the item received was defective or incorrect.
Damaged or Incorrect Items
If you receive a damaged, faulty, or incorrect item, please contact us within 48 hours of delivery with photos and order details so we can resolve the issue promptly.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to our error or a defective product.
Contact Information
For any return or refund inquiries, please contact us:
ADURHIKO
Phone: +44 7863 738497
Email: adurehifiq06@gmail.com
Address: 53 Norfolk Road, Dunstable, England, LU5 4ER